A career at CoBank can offer you the opportunity to make a personal impact on the people and communities where we do business. When you choose a career with CoBank, you make a difference by standing for something that matters. In order to be the best, we hire the best!

Remarkable Benefits offered by CoBank

• Careers with a purpose- stand for something!
• Competitive Compensation & Incentive
• Benefits Packages, including: Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
• CoBank University robust curriculum –associate training and development, including higher education tuition reimbursement
• Outstanding 401k – up to 9% matching!
• Time-Off Packages – Vacation 15+ days, 10 Paid Sick Days, and 10 Paid Holidays
• Community Impact – United Way Angel Day, Volunteer Day and Associate Directed Contribution
• Associate Resource Groups – creating a culture of diversity and inclusion
• Recognize a fellow associate with “GEM” awards, including a monetary value
• Remote work opportunities

At CoBank, the Transaction Services Specialist processes transactions, resolves an array of customer requests and provides general customer service for CoBank internal and external customers. Duties include, but are not limited to, processing domestic and international wire transfer requests through the Federal Reserve Bank, and posting payments and advances to customer loans. Works directly with internal and external customers via email, phone and in person, maintaining a high level of accuracy and quality within tight deadlines, and ensuring a positive customer experience.

Essential Duties and Responsibilities

• Processes domestic and international incoming and outgoing wires.
• Serves as contact point for internal and external customer’s inquiries.
• Posts transactions on loans and conducts research as necessary.

Basic Qualifications

• High School diploma.
• Two (2) or more years of experience, preferably in banking or financial services; or appropriate combination of education and experience.

Preferred Qualifications

• Associate’s or bachelor’s degree in accounting, finance, business administration or relevant discipline preferred.
• Experience with bookkeeping or back-office operations for a commercial bank
• General knowledge of commercial banking products and practices.
• Loan accounting skills
• Experience with the Federal Reserve Bank’s FedLine system
• Experience with PayPlus wire system
• Working knowledge of required wire formats
• Experience providing prompt, accurate service to customers, with the ability to communicate effectively with internal and external customers via telephone, email and in person
• Ability to accommodate varying work and scheduling requirements in order to meet deadlines
• Ability to solve problems, and identify when to escalate issues. 
• Ability to interact with and engage others appropriately at all levels in the organization.
• Demonstrated skills in Microsoft Office applications (Outlook, Word and Excel)
• Ability to navigate and learn multiple software applications
• Ability to work independently as well as collaboratively in a team environment.
• Strong organizational and time management skills, with the ability prioritize work and multi-task.
• Excellent detail and customer service orientation.
• Excellent verbal and written communication and interpersonal skills.
• Serves as “Mission Critical Personnel” for business continuity and reduced staffing scenarios.

Compensation Information

•           Estimated Base Salary Range: $45,000-$55,000

•           Target short-term incentive opportunity: 6%

About CoBank

CoBank stands strong as a $135 billion enterprise dedicated to the financial needs of rural America. As a national cooperative bank and a proud member of the Farm Credit System it is our mission to serve as a relevant and dependable provider of credit and other value-added financial services. From our headquarters in Denver, Colorado and our regional banking centers across the US, CoBank provides loans, leases, export financing and other financial services to agribusinesses and rural power, water and communications providers in all 50 states.

CoBank will not sponsor a work visa (e.g. H1B, etc.) to fill this position.

CoBank is an Equal Opportunity Employer.